Returns & Exchanges
At Nocturn Industries, we stand behind the craftsmanship of our garments and offer a 30-day return window for items in their original, unworn condition. We strive to ensure every piece fits your aesthetic perfectly, providing seamless exchanges or full refunds for all eligible orders.
Return Process
- 1.Initiate Your Request
Visit our online returns portal and enter your order number and email address to select the items you wish to send back.
- 2.Package Your Items
Place the items in their original packaging with all Nocturn Industries tags attached to ensure the product remains protected during transit.
- 3.Attach the Shipping Label
Download and print the prepaid shipping label provided by our portal and securely affix it to the outside of your return package.
- 4.Drop Off and Track
Hand your package to the designated carrier and keep your tracking receipt; your refund or exchange will be processed within 5-7 business days of arrival.